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Post by mikeme on Fri Dec 27, 2019 10:06 am

Had a drink at the club the other day, plenty of room to spread out as there was only 2 other people in there at the time.
Curious to see that the kitchen is closed for some time. You can get a Pizza or a Toasted Sandwich from the bar staff if you like but a Snitty or even chips/wedges is out of the question. We are in competition with The Royal, The Rex and The Hilton, just wondering if they would close the kitchen for a few weeks over the busy period..... That's right they wouldn't. I know its been happening for a long time but surely if we want to turn a profit and not turn people away then this must change. I was told a large group came in to have a meal but were turned away so unlikely that we would see them again. Clearly we cannot afford to have people come in the door (hard in itself) just to have them walk straight back out again.

This is just my opinion for what it is worth.

Any Way GO THE BLOODS.
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Post by Lee Harradine on Fri Dec 27, 2019 10:44 am

There was criticism 2 years ago when the contractor closed for 2 and a half weeks.

I wonder what the KPI's are for the venue director?
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Post by Mypaspective on Fri Dec 27, 2019 4:55 pm

A tough one Lee but if they are going to close the kitchen, now would be the logical time with most people either away on holidays or involved with family commitments etc. The last place people think of going during this period is the footy club. This was probably evident with only 2 people being in the bar at the time you visited.

I think that if a group was turned away, that is unfortunate but it could also happen at any other time the kitchen was closed for a couple of weeks, so I guess it can’t be helped.

If the club had to staff the kitchen as well as the bar through the festive season it would be impossible to turn a profit (as you say). It would just add to the overheads with no where near enough food turnover to cover the costs, therefore compounding the losses in that area.

There are no easy answers to this ongoing issue in my view Lee. We have to just leave these judgements to the Management & the Board.
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Post by Lee Harradine on Fri Dec 27, 2019 6:26 pm

It was Mikeme who went, MP.

The kitchen has been a contentious issue for some time.

I was told my opposition to running it ourselves was not well received by the SANFL and club powerbrokers.
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Post by Mypaspective on Fri Dec 27, 2019 8:34 pm

Yeah sorry LEE. I have said for years that we can’t run our own kitchen successfully. We simply don’t have the volume of turnover to justify the costs. By outsourcing, the risk is transferred to the contractor. But even they always struggle to make it work efficiently & profitably.
It is a bloody nightmare & always will be, similar to our gaming.

The problem is our back street location. If we were on a main road with passing traffic we would be more assured of improved exposure & much bigger turnover resulting in considerable bottom line improvement.
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Post by Lee Harradine on Fri Dec 27, 2019 8:39 pm

Correct, MP.
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Post by bruce cameron on Sat Dec 28, 2019 11:56 am

Mypaspective wrote:Yeah sorry LEE. I have said for years that we can’t run our own kitchen successfully. We simply don’t have the volume of turnover to justify the costs. By outsourcing, the risk is transferred to the contractor. But even they always struggle to make it work efficiently & profitably.
It is a bloody nightmare & always will be, similar to our gaming.

The problem is our back street location. If we were on a main road with passing traffic we would be more assured of improved exposure & much bigger turnover resulting in considerable bottom line improvement.

I wonder if the new 'business orientated board' has any innovative ideas to redress this perennial problem.

If the bistro does need to be closed over the Christmas break period then so be it, but this is where communication is important. Over the years, my family and I have turned up for a meal only to find that the bistro is closed. I now ring ahead of time, but even then I phoned (2018) once and was told by a staff member that the bistro was closed when it wasn't. Patrons are only going to get upset if they are turned away after making the effort to get there. I didn't know that the bistro was currently closed and could have easily turned up for a meal without knowing.

Communication is something which needs to improve in a big hurry.
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Post by TAAARS on Sat Dec 28, 2019 7:08 pm

As a matter of fact I can't think of to many SANFL clubs that do have main road passing traffic. Maybe North with there arrangement with Greenacres on Grand Junction rd if you call being next door to a Jail a good location?
I think the SANFL should get a media advertising campaign  going encouraging the public to visit there local footy clubs more for meals, bar, pokies etc. Instead of pubs. Would have to be along the line of every dollar spent at a club comes back to you one way or another be it employment, kids sporting facilities/opportunities etc.
The SANFL is supposed to be promoting the local footy leagues after all.
I guess the cows will come home first though?
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Post by Mypaspective on Sat Dec 28, 2019 7:55 pm

6 club venues TAARS. Eagles (Port Rd), Norwood (Main NE Rd), North (x2 Main Nth Rd & Grand Junction Rd), Sturt (Unley Rd) & Glenelg (Brighton Rd) all main roads with high exposure plus by the the way Greenacres does exceptionally well due to its location in a low socio economic area averaging 2-3 times our turnover per annum.
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Post by RODH2 on Sat Dec 28, 2019 9:46 pm

I remember turning up at the footy thru the South Road entrance, (the good old days!) which is now a commercial precinct. Couldn't be hard to flag an entrance there, rent space, parking even....... just thinking aloud.
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Post by Mypaspective on Sun Dec 29, 2019 6:35 am

All the location possibilities have been explored thoroughly over the years.
With the South Rd location you suggest legislation will not allow a gaming venue in a shopping precinct.
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Post by mikeme on Mon Dec 30, 2019 8:20 am

The way things are do we really need a day to day Bistro.
Yes we need a kitchen to do functions and the like but this could be catered for at a set price and a specialist catering company can come in with all the food, plates knives and forks etc, etc and do the whole sha-bang, walk in walk out. Past board members have said for years that we or smaller pubs and clubs cannot make money on food yet we will continually attempt to make it work in various formats.
Would I like to see the kitchen continue? Yes but only for My convenience as I live around the corner and it easy for me but this is not the case for everyone.
Would I like to see the kitchen close? If we were serious and it is only there as a commodity and will continue to be an anchor and drag the club down financially then by all means shut it down.
Can the kitchen continue? The figures will tell the tale. But if any Business continued to lose money on a venture then they shut it down. Nobody can continue to rob Peter (pokies and bar) to pay Paul (the kitchen).
Will the kitchen continue? Probably it will and the club will still continue with the above of moving money around. If there was a pros and cons list it would be heavily weighted on the wrong side I am sure.

But as always this is just my opinion.

GO THE BLOODS
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Post by Lee Harradine on Mon Dec 30, 2019 10:39 am

We'll have to wait and see what the results are, Mike.

All I will say is that we were making a profit when it was contracted out and bar sales went up accordingly. The SANFL were very strong in their wish to see us change.

Those resisting changing to running it ourselves were not re-appointed.

So let's see what the results are when they're published.
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